Privacy policy
Last updated: 04 September 2026
Privacy Policy – Nobles Electronic Library
1>Introduction
By using the services of Nobles Electronic Library, you provide us with personal data and general information that require the highest level of protection. We fully recognize our responsibility to safeguard this data and ensure the confidentiality of the information you share with us, in full compliance with international privacy and data‑protection standards, including the General Data Protection Regulation (GDPR), ISO/IEC 27701, and ISO/IEC 27001 information‑security standards.
This Privacy Policy constitutes a legally binding agreement between Nobles Electronic Library and the user. It outlines the rights and obligations of both parties and covers all aspects related to accessing, using, browsing, and interacting with the platform’s services.
By agreeing to this Policy, you acknowledge that data transmission over the internet inherently carries security risks, and although we apply the highest protection standards, absolute security cannot be guaranteed.
For any inquiries regarding this Policy, you may contact us through our official support channels.
2>Legal Framework
All disputes or complaints are subject to the laws of the Syrian Arab Republic. The competent Syrian courts shall have exclusive jurisdiction over any dispute.
GDPR and international standards (ISO/IEC 27701) serve as technical references for best practices in data protection; however, Syrian law remains the primary and binding legal reference in case of disputes.
Syria is the place of residence, and the applicable law is local Syrian law.
This Policy covers all privacy‑related provisions, including:
Data collected
How it is used
How it is stored
Updating, exporting, and deleting data
Data‑sharing practices
User rights
Cybersecurity
Legal compliance
3>Scope of the Policy
This Policy applies to all digital activities associated with Nobles Electronic Library, including:
The website: www.nobles.com.sy
Subscription and e‑reading systems
Electronic payment services
Internal systems for account and content management
Technical support and customer‑service operations
This Policy does not apply to external websites or third‑party services.
4>Compliance and Cooperation with Regulatory Authorities
The Privacy Policy is reviewed periodically to ensure alignment with local and international regulations.
Personal data may be processed on servers located outside the country of residence, while applying the same protection measures.
Upon receiving formal complaints, we communicate with the complainant and cooperate with the competent regulatory authorities to resolve any dispute related to data transfer or processing.
5>Policy Updates
Our services may evolve over time; therefore, this Policy may be updated periodically.
We commit not to reduce the level of data protection without obtaining explicit consent from affected users.
We always indicate the date of the latest update and provide archived versions for reference.
In case of material changes, users will receive clear notifications.
6>Legal Basis for Processing (GDPR Article 6)
Nobles Electronic Library relies on the following legal bases:
Contract performance: account creation, service provision, subscription management
Legal compliance: accounting and tax obligations
Legitimate interest: service improvement, fraud prevention
Explicit consent: non‑essential cookies, newsletter subscriptions
7>Data We Collect
Nobles Electronic Library collects only the data necessary to provide its services, including:
1.Data Provided Directly by the User
Full name
Email address (for registration and communication)
Phone number (optional, but required for electronic payments via Syriatel Cash, Zain/MTN Cash; used for transaction confirmation and payment notifications)
Login credentials (username and password)
Payment information (processed by external payment gateways; not fully stored on our servers)
User‑generated content within the platform
2.Automatically Collected Data
IP address
Browser and device type
Pages visited
Session duration
Technical performance data
3.Data Not Collected
❌ Call logs ❌ Precise geolocation ❌ Audio or video data ❌ Data of users under 18 ❌ Android/Prime/Play Store device data ❌ Any data unrelated to the nature of our services
4.Distinction Between Data Types
Personal Data: identifies or relates directly to an individual
General Information: insufficient to identify a person
8>Purposes of Data Collection
Data is used in accordance with GDPR Article 6 for:
1.Service Provision
Enabling access to platform services
(if applicable) Delivering purchased products or books
Issuing invoices and payment notifications
Providing purchased services
Sending non‑marketing service/account messages
Sending email notifications upon user request
Sending newsletters (with opt‑out option)
Sending marketing communications only with explicit consent
Providing anonymized statistical data to third parties
Handling inquiries and complaints
Fraud prevention and security
Ensuring compliance with Terms of Service, including monitoring private messages when legally required
Any other necessary uses that do not conflict with applicable laws.
2.Service Maintenance and Improvement
Tracking outages and technical errors
Enhancing performance and user experience
Improving search, spelling, browsing, and content display
3.Developing New Services3.
Personalizing user experience
Providing customized search results
Displaying non‑sensitive personalized ads
Not sharing identifiable data with advertisers without explicit user consent
4.Analytics and Performance Measurement
Website traffic analysis
Ad performance analysis
Statistical tools for non‑identifiable activity correlation
5.User Communication
Login‑attempt alerts
Service updates
Maintaining correspondence records
6.Security and Protection
Fraud detection
Technical issue monitoring
Advanced security controls
Customized security settings
9>How Data Is Collected
1.When Browsing Without Logging In
Data is collected using non‑personal technical identifiers:
Cookie identifiers
Device identifiers
Browser settings
Session data
2. When Logged In
Data is stored as personal data linked to the user account:
Account information
Subscription and payment data
Activity logs
User‑generated content
3. Automatically Collected Technical Data
IP address
Device and OS details
Network metadata
Error reports
Interaction data
4. Activity Data Within Services
Search terms
Browsed content
Synced browser history (if enabled)
Shared content
Purchases and subscriptions
5. General Geolocation Data
Collected only at a non‑precise level (country/city) based on IP or language settings.
6. External Sources
Shipping companies
Payment providers
Business partners
Participating merchants
10>Data Storage and Protection
We use advanced technologies and controls, including:
Cookies
Pixel tags
Local storage
Application cache
Secure databases
Server logs
1. Data Protection Measures
TLS 1.3 encryption
Secure browsing and security scanning
Two‑factor authentication (optional)
Periodic audits
Least‑privilege access
Strict confidentiality obligations
2. Cross‑Border Storage
Data may be stored or processed abroad while applying GDPR Chapter V safeguards.
3. User‑Published Data
Publicly posted content may be accessible online and reused by others.
4. Data Retention
User‑deletable data: personal info, uploaded content, saved activity
Automatically deleted/anonymized data: ads data, server logs, analytics
Data retained until account deletion: usage frequency, basic interaction logs
Long‑term retention: financial records, fraud‑prevention data, cybersecurity logs, legally required records (minimum 10 years for tax compliance)
11>Data Sharing with Third Parties
Data is shared only under strict legal and contractual controls:
1. Service Providers (Data Processors)
Payment processors (Syriatel, Zain, Bimera)
Hosting providers
Cybersecurity providers
2. Legal Compliance
Judicial authorities
Regulatory bodies
Government agencies
3. No Data Selling
Nobles Electronic Library does not sell personal data.
4. Operational Access
Hosting companies and domain administrators may access limited data under strict controls.
5. User Consent
Data is shared externally only with explicit user consent or when required to deliver a service.
6. External Processing
Performed by trusted partners under strict instructions.
7. Legal/Security Reasons
Shared when necessary to:
Comply with law
Enforce Terms of Service
Investigate violations
Prevent fraud
Protect rights and safety
8. Non‑Personal Data Sharing
Aggregated analytics may be shared with:
Publishers
Advertisers
Developers
Rights holders
Includes anonymized statistics and analytics.
9. Mergers or Acquisitions
Users will be notified before any data transfer.
10. Intra‑Group Sharing
Limited to operational necessity.
11. Disclosure to Employees or Consultants
Under strict confidentiality and necessity‑based access.
12. Consent for Unlisted Uses
No data will be used for purposes not stated in this Policy without explicit consent.
12>User Rights (GDPR Articles 12–23)
Users have the right to:
Access their data
Request correction
Request deletion
Object to processing
Request restriction
Request data portability
Requests are processed within 30 days.
13>Cookies
Essential cookies only
Optional cookies are not used unless explicit consent is obtained
14>Children’s Policy
Individuals under 18 may not create accounts or make purchases. General browsing is allowed, but any interaction requiring personal data is prohibited.
15>International Data Transfers
Data is not transferred outside Syria except when using international hosting services, and only under GDPR‑compliant safeguards.
16>Copyright and Intellectual Property
Nobles Electronic Library retains all intellectual‑property rights over:
Website content
Text materials
Images and designs
Logos and trademarks
Any licensed content
Users may not:
Republish or distribute content without written permission
Copy, print, or download content without authorization
Store any part of the website in electronic systems without permission
Use trademarks or logos without authorization
17>Limitation of Liability
The Library strives to ensure accuracy but:
Does not guarantee quality, accuracy, timing, or completeness
Provides content “as is”
Is not liable for losses or damages resulting from use, including:
Errors
Negligence
Service interruptions
Reliance on published information
Published content reflects authors’ views, not necessarily the Library’s.
External Links
Provided solely for convenience. The Library does not endorse or assume responsibility for external content or policies.
Contact Information
For privacy inquiries or exercising legal rights:
Email: CEO@nobles.com.sy
Phone: +963949706538
18>Effective Date and Last Update
Last Update: 04 September 2026
Effective Date: 04 September 2026
19>Contact Information
For inquiries related to privacy or exercising legal rights, you may contact:
Email: CEO@nobles.com.sy
Phone: +963949706538
